Privacy Policy for AI Trading Recommendations

Protecting your information through transparency and compliance

Our Commitment To Your Privacy

We collect, process, and store your information solely for delivering automated trading recommendations. All data handling aligns with POPIA, GDPR, and South African law.

This policy explains what information we gather, how it is used, and your control over it. We strive for a safe, secure, and respectful experience.

Types Of Data We Collect

We may collect personal and trading-related data such as contact details, notification preferences, and usage statistics for platform improvement.

What You Provide Directly

  • • Contact details you enter when subscribing or registering
  • • Notification preferences and personal communication choices
  • • Support requests or direct feedback given to our team
  • • Survey responses related to user satisfaction
  • • Account settings and information updates made by you

Automated Data Capture

  • • Device information like IP address, browser type, and settings
  • • Usage patterns, navigation history, and log files
  • • Preferences for alerts and interface language
  • • Session times, error reports, and performance metrics
  • • Cookie-based technical details for service operations

How We Use Collected Data

Collected information supports tailored recommendations, account functionality, security, and the ongoing development of our services.

  • • Delivering customized trading recommendations
  • • Managing user accounts and communications
  • • Monitoring compliance obligations and risk controls
  • • Testing, troubleshooting, and performance improvements
  • • Securing access and protecting from unauthorized activity
  • • Analyzing aggregated user trends, never identifying individuals
  • • Communicating updates, changes, or legal notifications

Your Rights: You may request access, correction, or removal of your data at any time. All requests are addressed promptly, following regulatory guidelines.

Sharing And Disclosure

Your details are not sold or freely shared. We disclose information only when required by law, or to trusted providers under confidentiality.

Use Of Service Providers

Certain trusted vendors may process data to deliver secure notifications or facilitate technical support, always under binding agreements.

Legal Requirements

We may disclose data only if legally compelled or to enforce major compliance controls.

Anonymous Data & Stats

Aggregated reports are used to improve our service, never identifying individuals.

Your Privacy Choices

As a user, you are entitled to review, adjust, or erase your personal details in line with POPIA and GDPR standards.

  • • You can obtain a copy of your personal information
  • • You may request corrections or updates to your records
  • • You have the right to request data deletion
  • • You can request your data in portable formats
  • • You may object to processing for direct marketing
  • • You can restrict processing in some circumstances

Contact our support if you wish to exercise any privacy right or have related concerns.

How We Secure Data

Multiple technical and organizational measures protect your data against accidental, unauthorized access, loss, or misuse.

Technical Protective Measures

  • • Encrypted communications and servers
  • • Intrusion detection and system monitoring
  • • Regular security patching and software updates
  • • Two-factor authentication for staff logins

Organizational Safeguards

  • • Limited staff access to sensitive information
  • • Mandatory staff confidentiality agreements
  • • Routine privacy training for all personnel
  • • Periodic compliance reviews and audits

Data Retention And Deletion

We retain personal, communication, and technical data only as long as required for service delivery or legal reasons.

  • • Account creation and login data are retained per user request
  • • Interactions and platform usage history stored temporarily
  • • Support ticket history and feedback maintained for replies
  • • Transactional data retained as needed for audits
  • • Notification and consent settings stored per preference

Deletion or anonymization follows after statutory periods or service termination.

International Data Transfers

Cross-border data transfer only occurs in accordance with applicable privacy laws, ensuring required levels of protection.

  • • Contractual safeguards with vendors abroad
  • • Compliance with the POPIA and GDPR
  • • Encryption in transfer and storage
  • • Access limited strictly to service operation needs

Use Of Cookies

Cookies support platform functionality, analytics, and security. You can manage preferences or block cookies in your browser settings.

Types Of Cookies Used

  • • Enable required features, authentication, and service stability
  • • Measure platform activity and improve user experience
  • • Store display, interface, and notification preferences
  • • Support chat, notifications, or platform integrations

Opting out of some cookies may impact service experience.

Policy Updates And Notices

We update this policy as necessary and notify users via email, platform notice, or other available means.

  • • Announcement through your account dashboard
  • • Platform pop-ups for significant changes
  • • Direct user email when required by law
  • • Clear date labeling for all changes

Your continued use confirms acceptance of updated policies.

Contact For Privacy Concerns

Reach out with requests or questions regarding your privacy rights.

Nexarivonex

69 President Street, Johannesburg 2001 South Africa

Phone: +27(47)6165033

Email: content@nexarivonex.sbs

Last updated 29 December 2025

Effective from 29 December 2025